Who we are

MzilSystems is an Australian-based provider of web design, hosting, and technology services. Our website is www.mzilsystems.com.

What data we collect

We collect the information you provide when creating an account, placing an order, or contacting us. This includes your name, email address, billing details, and any message content you send us. Hosting customers may also provide domain and service configuration details.

How we use your data

Your data is used to provide the services you purchase, process payments, send order confirmations, provide support, and maintain your account. We do not sell your data. We do not use your data for advertising.

Where your data is stored

Your data is stored on our infrastructure in Docker containers with SSL encryption, access controls, and scheduled backups. Payment processing is handled by Stripe, which processes card data securely and does not store card details on our servers.

Cookies

Our website uses essential cookies for account functionality, cart management, and security. WooCommerce uses cookies to remember cart contents and user sessions. We do not use tracking or advertising cookies.

Who has access

Access to your data is limited to the MzilSystems team members who need it to provide support and maintain services. We do not share your data with third parties except where required for payment processing (Stripe) or legal compliance.

Your rights

You can request access to, correction of, or deletion of your personal data at any time. Contact us via email or Telegram to make a request.

Data retention

We retain your account data for as long as your account is active. After cancellation, we retain essential records (invoices, order history) for legal and tax purposes and delete other data within 90 days.

Security

We use SSL encryption, access controls, firewall protection, monitoring, and scheduled backups. No system is perfectly secure, and we will communicate honestly if a security incident occurs.

Changes to this policy

We may update this policy as our services evolve. Material changes will be communicated to active customers.

Last updated: July 2026