MzilSystems believes in being upfront about how we operate. This page brings together every policy and legal document that governs our hosting and design services in one place, so you always know where you stand.

We are a small, self-operated hosting and web design business based in Sydney, Australia. We run our own infrastructure, we do not sell your data, and we keep our terms plain and readable. If anything here is unclear, email support@mzilsystems.com and we will explain it in plain English.

Our Commitments to You

• Transparent pricing with no hidden fees;
• A real uptime guarantee backed by service credits, not just marketing;
• A 30-day money-back guarantee on first-time hosting plan purchases;
• No data selling. Your data is yours;
• Open-source-first infrastructure, so you are never locked into proprietary systems.

All Policies

• Service Level Agreement (SLA) – Our 99.9% uptime commitment, service credits, and support response times.
• 30-Day Money-Back Guarantee – Full refund terms for first-time hosting plan purchases.
• Privacy Policy – What data we collect, how we use it, and your rights.
• Terms & Conditions – The rules that govern your use of our services.
• Refund Policy – General refund terms for services outside the 30-day guarantee.

If you need a copy of any policy in an alternative format, or have a question about how a policy applies to your situation, contact us at support@mzilsystems.com.

MzilSystems, Sydney, Australia. Owner: Mitchell.